Frequently Asked Removals Questions

Below you will find a list of questions that we are commonly asked when dealing with removals enquiries. Simply click on any of the questions to view the answer. And don't forget, if you cant
see the answers you are looking for please contact us for a friendly and professional chat.

 

When should we start planning our move?

You should ideally start to plan your move as soon as you know you are going to be moving. Whether it is weeks or even months before your move date, the more preparation time you give yourself the smoother the whole process will be. For more information on moving time scales please visit our Moving Guide page.

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Can you give us help and advice before the actual move?

Absolutely!! We pride ourselves on excellent customer service and want to make sure your moving experience is a smooth, pleasant and stress free one. You will have a dedicated and expert move
coordinator who will guide you every step of the way from initial contact through to completion of
your relocation.

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Do you provide a packing service and packing materials?

Yes, we can provide a complete packing and unpacking service for all your household items. We use the very latest in packing materials to make sure that your valued possessions arrive safely and in
perfect condition at their new destination.

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Will you dismantle and re-assemble beds, wardrobes, tables etc?

We offer a dismantle and re-assemble service for a very small additional charge. This can be
discussed with your move coordinator or you can contact the team for more information.

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Can you offer storage for furniture and other items?

We offer both short and long term storage solutions using our removals industry standard
containers at a dedicated secure storage warehouse. All containers are carefully transported
via forklift between our vehicles and the storage location. Please see our Storage page for
more information.

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Do you move pianos?

Yes we do. We have moved many pianos in the past including both upright and grand pianos.

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How much will it cost for our relocation?

Every move is different so it is always best for a move coordinator to visit your home to assess
your individual requirements and give you an accurate move quotation. Factors to consider for any
move include access, item size and quantity, number of floors, size of lorry, number of staff required etc. If you wish to discuss your move with a member of the Army Ants team please contact us and we will be happy to help.

You can also complete the Free Online Quotation form to get an initial estimate for your move prior
to the on site survey.

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What areas do you cover?

We are based in Preston but we cover the whole of the United Kingdom, Europe and Worldwide. With easy access to the M6, M60, M62 motorways we are ideally placed for moves to and from
any location.

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When do we need to book Army Ants for the move?

As soon as possible! Although we will always try to accommodate customers at short notice our
diary gets booked up very quickly. We work on a first come first served basis so the earlier you
contact us the better chance you have of booking us for the actual date you want to move.


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